A Journey of Change: How Fujitsu uses PACT to partner with suppliers and drive value chain decarbonization

Establishing a Vision and Clear Goals

Driven by ambitious goals, Fujitsu adopted a top-down approach to supplier engagement, led by the CEO and the Chief Sustainability and Supply Chain Officer, who asked the critical questions: "How can Fujitsu achieve its mission of making the world more sustainable by building trust in society through innovation?"

This proactive mindset highlights the importance of developing efficient, digitally-enabled solutions and fostering collaborative emission reductions with suppliers. Fujitsu’s extensive experience with Life Cycle Assessment (LCA), and a Design for Environment program for its own products since 2000, has facilitated a strategic top-level approach to supplier cooperation.

Recognizing the log-life cycle of their products, Fujitsu's leadership has invested in research and development (R&D) and supplier engagement to collect standardized, accurate, and granular data for their products.

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Read more:

• Environnemental Action Plan
• Fujitsu's LCA history‍
• Carrying Out Life Cycle Assessment (LCA)‍
• Fujitsu’s history and sustainability data

Validating Fujitsu’s PCF Approach through Successful Laptop Pilot

Before engaging a broader range of suppliers, Fujitsu conducted a pilot project to assess the effectiveness of PACT within Fujitsu's SaaS solution (that would become PACT-conformant in May 2023). In 2022, the company gathered the entire upstream supply chain required to produce one of their laptop screens.

This critical step allowed Fujitsu to confirm that PACT could work effectively in a controlled environment. The success of this pilot provided valuable insights and confidence, paving the way for scaling the implementation with additional suppliers and ensuring a solid foundation for their decarbonization efforts.

Read more:

• Fujitsu pioneering supply chain CO2 visualization with 
successful participation in WBCSD PACT Implementation 
program: Fujitsu Global

Sustainability as a Company-wide Priority

Fujitsu’s leadership recognized that sustainability must be a company-wide priority, promoting collaboration across departments to set targets and track progress.  
 
In Dec 2023, the Sustainability Management Committee included representatives from several departments, each offering unique insights to address challenges and develop solutions. Key divisions involved include sustainability (corporate strategy),  environment management (validating PCF calculation methods), procurement division (supplier engagement), IT division (system design & IT infrastructure) and business division (sales and development solutions). 

The Committee unanimously agreed to expand the challenge on Sustainable Supply Chain as the first objective of Fujitsu’s supply chain strategy toward reaching net zero by 2040. This involves collecting data from a broader range of suppliers using Fujitsu's SaaS solutions. This initiative was recognized internally as an advanced and compelling example of collaboration between the corporate and business divisions, where they proactively leveraged their own offerings to lead efforts toward reduction.

Today, over 50 Fujitsu employees are involved in implementing the company’s PCF and supplier engagement strategy in alignment with PACT.

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Read more:

• Fujitsu pioneering supply chain CO2 visualization with 
successful participation in WBCSD PACT Implementation 
program: Fujitsu Global 

Gaining internal Buy-In from Team Members

With clear top-down action from senior leadership, the procurement team initially expressed hesitation about the extensive resources required to engage suppliers and collect Product Carbon Footprint (PCF) data. Their concerns were rooted in the perceived challenges of strengthening collaboration with suppliers to support Fujitsu’s value chain decarbonization goals. This caution also reflected their long-standing experience in supplier relationships and a realistic understanding of the complexities involved in such dialogue. However, it was precisely this ongoing, persistent collaboration over the years that laid the foundation for the success of the current supplier engagement initiative.

Support from cross-functional teams and knowledge sharing among procurement colleagues reinforced the importance of expanding Fujitsu’s Scope 3 decarbonization efforts across the supply chain, leveraging their software solutions. This collaborative approach not only enhances Fujitsu’s SaaS but also promotes best practices and drives broader societal impact. Recognizing their key role in this effort, the procurement team developed a strategic action plan to actively engage suppliers.