PACT Network Services - Terms of Use

Last updated: April 11, 2025

These Terms of Use ("Terms") govern your access to and use of the PACT Network Services Site ("Site") and the services made available through it ("Services"). The Site is operated by the World Business Council for Sustainable Development ("WBCSD"), a not-for-profit organization arranged under Swiss law.

By accessing or using the Site or Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Site or Services.

  1. Definitions and Scope
  • "Site" refers to the digital interface through which WBCSD offers access to PACT Network Services.
  • "Services" refers to all functionalities made available through the Site, including but not limited to Automated Conformance Testing and Identity Management Services.  
  • These Terms apply to all current and future features, unless a specific additional agreement is required.
  1. Acceptance of Terms

By accessing the Site or using the Services, you represent and warrant that:

  • You have legal authority to accept these Terms on behalf of yourself or the entity you represent.
  • You agree to comply with these Terms, including the Privacy Policy.
  • You will only use the Site and Services in accordance with applicable law and these Terms.
  1. User Accounts

You must provide accurate, complete, and up-to-date information when creating an account. You are solely responsible for safeguarding your password and all activities occurring under your account. You may not:

  • Impersonate another person or organization;
  • Enter information that is offensive, infringing, or misleading;
  • Share your login credentials with unauthorized users. Notify us immediately if you become aware of any unauthorized use of your account.
  1. Intellectual Property and License

WBCSD owns all intellectual property rights in the Site and Services, except where otherwise noted.

Subject to these Terms, we grant you a non-exclusive, non-transferable right to access and use the Site and Services for their intended purposes.

  1. User Submissions and Feedback

You retain ownership of all information and content you upload to the Site ("Submissions"). By submitting content, you grant us a non-exclusive, royalty-free license to store, use, and process such content for the purpose of operating and improving the Site and Services, including sharing anonymized usage information (including but not limited to conformance results) for community benefit.

You warrant that you have all necessary rights to make the Submissions and that they do not infringe third-party rights. You agree that we may use feedback you provide to improve our Services without obligation or compensation to you.

  1. Acceptable Use

You may not use the Site or Services to:

  • Violate any law or third-party rights;
  • Access, modify, or interfere with systems without authorization;
  • Upload harmful code or interfere with Site performance;
  • Scrape, extract, or mine data without written permission;
  • Use the Site for competitive analysis or commercial gain unrelated to your internal use.  

Violation may result in immediate suspension or termination of your access.

  1. Data Management

When you use the Site, we may collect and process information in accordance with applicable data protection laws and our Privacy Policy. This may include individual names and email addresses (collectively, “Personal Data”); organization names, organization identifiers (e.g., registration numbers), company-related metadata, and technical details such as API URLs (collectively, “Company Data”); and conformance test inputs, results, and diagnostic logs generated during testing (collectively, “Conformance Data”). We securely log and store this information to operate, maintain, and improve the Site and Services, including secure access, usage monitoring, and user support.

We may log and analyze Conformance Data to support the objectives of the PACT community, including improving the interoperability of Product Carbon Footprint (PCF) data exchange. We may use aggregated or anonymized test results for reporting, analysis, or public insights, provided they do not identify individuals or organizations. We will not disclose conformance test results in a way that attributes outcomes to you without your prior consent.

We do not store or transfer your authentication credentials used during conformance testing. These credentials are held temporarily during the test session and are automatically deleted after each test run.

The Site is not intended to receive trade secrets or confidential business logic. Do not submit any information you wish to keep private unless we have explicitly agreed to receive and protect it in writing. You are responsible for ensuring you have the right to share any data or credentials you submit.

By using the Site, you acknowledge and agree to the use of your data as described in this section and in our [Privacy Policy].

  1. Service Availability and Modifications

We reserve the right to modify, suspend, or discontinue the Site or Services at any time without notice. We do not guarantee that the Site or Services will be available at all times or free of errors or interruptions.

  1. Indemnification

You agree to indemnify and hold harmless WBCSD, its affiliates, officers, directors, and agents from any claims, damages, or liabilities arising out of:

  • Your use of the Site or Services;
  • Your breach of these Terms;
  • Any third-party claims resulting from your Submissions or conduct.
  1. Disclaimers

The Site and Services are provided "as is" and "as available" without warranties of any kind. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that:

  • The Site will be secure, error-free, or uninterrupted;
  • Any content is accurate, reliable, or complete;
  • The Services will be free from damage to your systems or software.

We are not responsible for any damage to your Solution or systems resulting from use of the Site or Services, including as part of conformance testing.

  1. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages, including lost profits, data loss, or business interruption. If liability cannot be excluded, it is limited to CHF 100. Nothing in these Terms limits liability for gross negligence, willful misconduct, or any liability that cannot be excluded under Swiss law.

  1. Governing Law and Jurisdiction

These Terms are governed by Swiss law. If you are based in the EU, you may benefit from mandatory consumer protection provisions of your local law. Place of jurisdiction is Geneva, Switzerland.

  1. Dispute Resolution

You agree to first attempt to resolve any disputes informally by contacting us. If resolution is not achieved, disputes shall be submitted to mediation before resorting to litigation, where commercially reasonable.

  1. Changes to Terms

We may update these Terms at any time. Material changes will be notified via the Site and/or email after taking effect. Continued use of the Site after updates indicates your acceptance.

  1. Electronic Communications and Signatures

You agree to receive communications from us electronically. These satisfy any legal requirement for written communication.

  1. General Provisions
  • Severability: If any provision is held invalid, the remainder remains in effect. ‍
  • Waiver: Failure to enforce any right is not a waiver of future enforcement. ‍
  • Assignment: We may assign our rights and obligations under these Terms. ‍
  • Force Majeure: We are not liable for delays or failure to perform due to causes beyond our reasonable control. ‍
  • No Agency: No agency, partnership, or employment relationship is created. ‍
  • Entire Agreement: These Terms constitute the entire agreement between you and WBCSD regarding the Site and Services.
  1. Contact

For questions about these Terms, please contact us at pact@wbcsd.org